Pure Leaf Essentials
Pure Leaf Essentials
Our 60-Day Promise
We want you to love your skin. If you're not happy with your Stretch Mark Defense Cream for any reason, contact us within 60 days of receiving your order and we'll give you a full refund of the product price, even if the jar has been opened and used.
How to request a refund
1. Email customerservice@pureleafessential.com within 60 days of delivery.
2. Include your order number and a short note on why the product didn't work for you.
3. We will approve the return requests and provide the next steps to return the product.
Refund timing
Approved refunds are issued to your original payment method within 5–7 business days. Your bank may take a few extra days to post it.
What's covered
- The 60-Day Promise applies to the Stretch Mark Defense Cream, limited to one refund per customer / household.
- Lip balms and scrunchies can be returned unused within 30 days of delivery for a full refund.
- Shipping Protection fees and original shipping charges are not refundable.
Damaged, defective or wrong items
If your order arrives damaged, defective or incorrect, email us within [30] days of delivery with your order number and a photo, and we'll send a replacement or a refund — your choice.
Exchanges
We don't offer direct exchanges. Request a refund as above and place a new order for the item you'd like.
Contact
Pure Leaf Essentials
customerservice@pureleafessential.com
Somerset, NJ 08873